Complaint / review text:
I went to the seminar and then made it to my first counseling session today to submit paperwork. My husband and I went to the Charlotte, NC office and were treated like dirt by Carol Clark.
Never have I been talked down to like that all because we forgot our saving statements and my husband forgot one of our w-4's (an easy remedied situation). We also didn't presubmit paperwork online (we didn't know we could). So carol had me sit in his own chair and type in our information because in his words, "im not working harder because you are unprepared." We were questioned like children the whole entire session. He also had Christianity relics all over his office which doesn't bother me.
However, he started to become rude only after he asked us our religious preference. (why does it matter anyway! We answered none.) At the end carol told us we needed to schedule us another appointment to submit the documents we didn't bring. I told him to givens second while I looked up my work schedule online.
He decided he couldn't wait and scheduled for a day. Not even ten seconds later my schedule loaded and I told him I couldn't come to that appointment because I was working.instead of changing it then and there. He told me I needed to call and change the appointment with him sitting right in front of me.
I left feeling degraded and angry.
Not sure I want to continue with NACA. I do know I will NOT continue on with Carol Clark.