Complaint / review text:
I have been with Scottrade just over 2 years. They are generally ok and inexpensive. The streaming is a nightmare and I have found it ran better on antiquated OS 10.5.7 than it did on any since: OS 10.9.4. It still quits often. Thus, we can assume it is old software @ Scottrade causing the problem. What is entirely unacceptable is like today, the site is shut down and you can't trade to make money nor save losing money on falling stock. They need a back up! Often you can monitor with the app on iPhone but that doesn't stay on for more than a few minutes but you can buy & sell when it's working.
Other folks complain of extra fees and class action nonsense: the pennies fees are to the SEC! These are standard and not a Scottrade add on to their fee. The positions tallies can sometimes be way off because if you trade a stock several times in a month, the tally may reflect the difference between a previous purchase and current value. So I have to run my own charts to know where I am. The total value in the account in stocks and cash however, at top of page, is always correct. I won't be staying with Scottrade even though they have a bank and their office is convenient. Very disappointing in what could be an excellent home for a frequent trader.