Complaint / review text:
I am a multi-account holder from ABSA bank for more than 24 years now.
On Monday, 11 August 2014, they deducted 0.3% from my money market account and 0% interest were charged for that day. They didn't give prior notice. They blame the fund deduction on African Bank.
I want ABSA to pay my money back. How can they just take money from my account. I see that as!
Absa told me that all the major banks did the same with their money market funds. After I called Nedbank and FNB, they confirmed that no money were deducted from their money market accounts.in fact they didn't even know what I am talking about.
If ABSA could take money so easy, then it can happen again. I have lost all my trust in the way they treat their clients. I don't feel that my money is safe with them any longer. If ABSA doesn't pay my money back, I will close all my accounts.