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Complaint / review / scam report
Wow that's impressive

Complaint / review text:

I taught I made a wise and rite decision by signing up for a policy with 1Life...

Well I have tried cancelling this policy and called cancellations who said that the cancellation must be n writing so on 27 July 2014 I sent an email, made a follow call on 04/08/14, spoke to Lebo who tells me no request for cancellation was ever received.

I confirmed the email address and was told that I will get an automated email reply, I sent about 4 further emails and to date never received such confirmation.

I get an email on Monday this week and again on Wednesday asking me for the policy no or identity number cos they cannot pick up a policy for me...

The policy number was included in all correspondence to 1life...

This is mind blowing customer service guys well done...

Contact information:
Author: Contact with Author

Offender: 1Life

Country: South Africa   State: All Country   City: Insurance

Category: Business & Finance


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