Complaint / review text:
I am a mathematics teacher that has been teaching for 5 years at low income schools. I submitted paperwork for teacher loan forgiveness. ACS has been coming up with excuse after excuse for rejecting my teacher loan forgiveness. The form expired, ok, got the new form, emailed it in. Now they claim they didn't receive it, and when I gave them their confirmation number the answer I get is that they'll research it. I asked to talk with a supervisor, none are available. It could take up to 72 hours for a supervisor to call. This is all after they assigned a late fee that they only reversed after several phone calls. They also had my account erroneously listed as delinquent for three months in a row. AVOID this company.