Complaint / review text:
My credit limit has always been 700.00. Always paid my bill on time.
Today, went shopping. My balance today was 440.00. At Target, I wanted to purchase 100.00 worth of items. My card was denied!
I was so embarrassed! I called Barclay/Juniper. Could not understand the India accent. Finally was able to understand that my credit limit had been lowered.
I asked why. Was told I do not charge enough for a 700 credit limit!!! WHAT? I pay my bill on time and I get penalized!
I asked why had I not been notified. She said a letter should have been mailed. I never received a letter.
This is horrible customer service. They should be investigated