Complaint / review / scam report
Juniper Bank
Credit limit lowered without notice!

Complaint / review text:
My credit limit has always been 700.00. Always paid my bill on time.

Today, went shopping. My balance today was 440.00. At Target, I wanted to purchase 100.00 worth of items. My card was denied!

I was so embarrassed! I called Barclay/Juniper. Could not understand the India accent. Finally was able to understand that my credit limit had been lowered.

I asked why. Was told I do not charge enough for a 700 credit limit!!! WHAT? I pay my bill on time and I get penalized!

I asked why had I not been notified. She said a letter should have been mailed. I never received a letter.

This is horrible customer service. They should be investigated

Contact information:
Author: Contact with Author

Offender: Juniper Bank

   State: Minnesota   City: Saint Paul
Address: PO Box 8801
Phone: 18775230478
Site: www.juniper.com

Category: Business & Finance

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