Complaint / review text:
My mortgage was sold by BOA to carrington on 8-1-2014. On 7-3-2014 i had a claim on my home owners insurance. Because BOA had sold the loan to Carrington the check from the insurance company had to go to BOA then to Carrington. I still have not got my check back from Carrington to fix my house. I am sick of this mess in my house. And on top of that I got my welcome letter from Carrington with an additional 30,000.00 add to a balance. On July 15,2014 I got my statement from BOA with a balance of 126,599.25 and on Aug 15,2014 I get my welcome letter from Carrington with a balance of 156,830.59. Good luck getting in touch with the company. All you can do is leave messages which no one returns calls.