Complaint / review text:
I've purchased a vehicle in July 2014 and African Bank financed me. I've received the vehicle on 18 July 2014 and till date I could not manage to get my contract out of African bank... Everytime I phone their call centre they have new excuses.
1) We've posted it to you? Nothing received in my mail till date
2) We need a dealer number before we can help you? When i phone the dealer he can't supply me with a dealer number, what now???
I went to the branch in kempton park (festival mall) No they don't deal with vehicle finance, i need to phone the call centre, one day the phone works, the next it doesn't, the debit order has been going off, but i still don't have a contract... UNACCEPTABLE!!!
Please repsond, i want a copy of my contract!!!