Complaint / review / scam report
African Bank
Vehicle finance - NOT RECEIVING MY CONTRACT

Complaint / review text:
I've purchased a vehicle in July 2014 and African Bank financed me. I've received the vehicle on 18 July 2014 and till date I could not manage to get my contract out of African bank... Everytime I phone their call centre they have new excuses.

1) We've posted it to you? Nothing received in my mail till date
2) We need a dealer number before we can help you? When i phone the dealer he can't supply me with a dealer number, what now???

I went to the branch in kempton park (festival mall) No they don't deal with vehicle finance, i need to phone the call centre, one day the phone works, the next it doesn't, the debit order has been going off, but i still don't have a contract... UNACCEPTABLE!!!

Please repsond, i want a copy of my contract!!!

Contact information:
Author: Contact with Author


Offender: African Bank

Country: South Africa   State: All Country   City: Brakpan

Category: Business & Finance

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