Complaint / review text:
State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy said I needed a new roof.
State Farm didn't like the guy answer so they sent out another guy. Then the claims guy came Mr Josh Richardson never got on top of my roof. I call and call he never answer his phone. Final I call my agent office they got in contact with him.
He told me we just going to repair the roof but that company no longer makes that kind of shingles. I ask him so I'm going to have 2 different colors shingles on my house and he said yes. I told him that's right. Then Mr John Hughes my agent call the next morning.
I told him I have been with State Farm for 25 years I feel like I have been treated like an old shoe. Like a good neighbor State Farm isn't there for you. When it rain I have water coming down the wall in one of my rooms. I told that to Mr Richardson he told me than fix it yourself.
Mr Hugh told me be glad you are getting something and just put that toward your new roof... OK kid-o. I'm not a kid I'm 58 years old. They need to change a few words.
Like a good neighbor State Farm isn't there for you. They treat you like a old shoe and throw you in the corner.