Complaint / review / scam report
Metropolitan Life
Unpaid 7 months premium of R570.00 per month

Complaint / review text:
On Oct 2013 a lady from Metropolitan visited our office to sell us their products i was interested in the investment policy i signed the document and emphasissed she must not process until i gave her a go ahead after 2 days from her visitation i called the call centre to stop capturing since it was no longer fruitful for me, to my suprise on 29 May 2014 when we got our yearly increament I realised the policy is deducting from my account and i went to Metropolitan Maponya mall branch to cancel the policy since i dont have any documentation to that policy, the gentleman who was assisting me convinced me not to cancel I told him i did not have the contract for this policy and i did not give them permission to process the policy she referred me to Moipone who assisted me with requesting contract documents. On July 18 i went back to Maponya mall Branch to cancel since I did not receive a contract to that effect i did cancel but they reimbursed me with 1 month premium but they have been deducting from December 2013 until July 2014 i know the are penalties but they cannot be worth R3990.00

Contact information:
Author: Contact with Author

Offender: Metropolitan Life

Country: South Africa   State: All Country   City: Dobsonville

Category: Business & Finance


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