Complaint / review text:
I bought a stay through hotwire.com website - Itinerary 6763381643 and checked in at the hotel today and for my surprise, this is not what I had purchased from your website. I was deceived by you!!!
%u2022 This Hotel Del Sol has 2 stars, while I bought a 3 star hotel from hotwire.com website.
%u2022 The Hotel Del Sol is not located in the District of Union Square %u2013 which is where I bought it %u2013, but in the Marina District.
%u2022 The references room images that were shown in the hotwire.com website during my purchase are completely different from what I found at the Hotel Del Sol. They have nothing to do with these rooms.
%u2022 I researched the price of this hotel on booking.com site and the price is almost half the price I paid for hotwire.com website.
%u2022 The price I paid for Hotel Del Sol to hotwire.com website is almost the price of the Hilton Hotel in San Francisco.
Anyway, I feel cheated by hotwire.com website and I want to be repaired.
PS.: I would like to make it clear that this is not a complaint about the Hotel Del Sol, but about the hotwire.com website%u2019s informations%u2019 integrity.
roberson. [email protected] Br
Cellphone: (55) 16 992 322 208