Complaint / review text:
Didn't even know I had a student loan until I checked my credit report and saw months of Nelnet payments that I hadn't made. I've never been a student and therefore never had need of a student loan, but here I am owing A LOT of money to Nelnet.
Well, tried calling and after hours of on hold, got frustrated and hung up. Tried emails with no response. Relocating to a different state, was going to purchase another home with the sale of my current home... But Nelnet saw to the fact that I will not be able to because of an adverse credit report.
Thanks Nelnet. Contacting a lawyer.