Complaint / review text:
I filed my taxes on January 21st expecting to get the rapid refund. I was denied the instant and told it was just because I was a new customer but that I was approved for the 1-2 day refund on the emerald card. Find out friday that it was denied. And told to call HSBC was also told the same as many people that I did not meet the credit criteria? Whats this? The IRS money is goverment money and garenteed!
Well today is the 28th IRS said my money was deposited to my card on the 23rd. Call HSBC and they claim there is nothing there. And that the irs did not relese refunds. OK so where is my money. Talk to the irs they say it was deposited talk to the bank they tell me I'm full of it. This is the last time I ever deal with H&r Block and any banking with HSBC. They cannot tell me where my funds are? Do you Know?
My car went down a week ago I work in Crown Point IN and live 20 Miles away. Its a pain to get to and from work on top of getting my sick son to and from his dr aptments with out a vehicacl I was depending on that refund to either A. Get the car fixed or B. Get a new vehical on top of pay off some debt that had payment arangments made based off of that refund. I had an unauthorized credit check ran not knowing it when I am trying to get financing for other things which messes with my credit score. Can some one explain to me how I tell my 6 year old diabetic son that I can't get him to the dr or get his medicine because the bank is telling me that they didn't receive my funds?