Complaint / review text:
I received a letter in the mail from my insurance company that my insurance was not paid and being cancelled. I knew that we have escrowed. For the last 7 years we have not lived but have rented the house out. I called ocwen and apparently without my knowledge or consent my escrow was switched to taxes only creating a huge headache for me. I now have to go through a process of writing a letter and getting it back into insurance and taxes escrow and to find out when or who authorized this. I have to contact research department and have a review done.