Complaint / review / scam report
Horrible Customer Service

Complaint / review text:
Trying to get through the awful voice menu is an absolute nightmare. It is a never-ending line of questions that need to be answered several times over because it can never understand me. When a real person is finally reached in India, transferring to a different department will almost guaranteed drop your call.

I was trying to call about a payment that was not showing up on my account. They kept transferring my call to the Smart Connect credit card department, but it failed 4 times in a row.

Paypal is a great, convenient service, but their horrible customer support in addition to the awful new interface is making me look for other solutions.

Contact information:
Author: Contact with Author

Offender: Paypal

Address: 2211 North First Street
Phone: 1888221116114029352050

Category: Business & Finance


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