Complaint / review text:
Follow up on my post from 1/23, I still have not received my money and it is now 2/5. I finally talked to the owners son who said that the preparer was new and just didn't have the correct information. DUH you turn her loose unsupervised to play with people's lives like that? He then told me that the AR check returns are only received on Thursdays and Fridays. So I guess I dont have to call that 800 number to see if the check is in over and over.
I also heard from the IRS. It seems that the preparer made an error on my return, something to do with the stimilus rebate. The owner's son said yea the IRS didn't tell us until a week ago that it was supposed to be left blank so all the returns were held up. I don't have any faith in actually getting money any time soon. And the fees they charge are definitely not worth the lies and headaches. Oh, he did offer a discount for next year's preparation. I'm going to wait until I get my money to tell him what he can do with THAT!