Complaint / review / scam report
Chase
My husband is owner of an insurance restoration co in P...

Complaint / review text:
My husband is owner of an insurance restoration co in Phoenix, Az. We were contracted by a homeowner to do repairs to his property in Nov. Since the repairs were over a certain amount the insurance co put the mortgage co., CHASE, on the check with the homeowner. The repairs were completed in Dec. And the homeowner sent in the check to the mortgage co. To be reissued to the homeowner and to our co. During this whole time of repairs the homeowner was late on payments which the insurance co. And the mortgage co. Knew but we did not.

The home we did the repairs on has since been sold at auction on Jan. 6th 2009 and supposedly bought back by the bank and now they will not release the funds they received from the insurance co. That was intended to pay for the repairs that were done by our co. Why does the bank think they are entitled to those funds when they money was issued by an insurance co. For repairs that were completed. How do we get our money from them? When we call for status for the last month all we get is the issue is in the REO Dept. And someone will contact you in 24 to 72 hours.

Not one person has called to let us know if they are releasing the money. What is the issue, we did the repairs and the insurance paid the claim $26,446.01. We need to get paid! I have contractors that I need to pay that did work on this property over 2 months ago.

Contact information:
Author: Contact with Author

Offender: Chase

Country: USA   State: New York   City: New York   Zip: 10017
Address: 270 Park Ave

Category: Business & Finance

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