Complaint / review / scam report
Freedom Mortgage
Hope You Never Have An Insurace Claim With These Idiots

Complaint / review text:
My house had some water damage to it. The insurance adjuster came out and said our check would have Freedom Mortgage's name on the check as well. I called and got the shipping info for Freedom Mortgage, and the rep acted as if it would be a quick endorse and return process. Well, it is actually an act of Congress. They sent my check made out to me back and said I had to endorse and send to them. Then they sent me a boatload of information that at I had to fill out and told me I could not self contract the work. They also notified me that they would not send the money over at once, but in three payments. Here I sit, nearly a month after my claim an not one thing has been repaired on my house and not one penny of my claim check have I recieved. I will sure be glad when this process is over so I can refinance (on a mortgage loan I just closed) so I can get far away from these good for nothing scumbags.


Customer service is terrible too, but that is most businesses these days, I guess.

Contact information:
Author: Contact with Author

Offender: Freedom Mortgage

   State: Tennessee   City: Murfreesboro
Address: 907 Pleasant Valley Avenue, Suite 3
Phone: 8002203333, 8667598624

Category: Business & Finance


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