Complaint / review text:
I couldn't leave my car that I just bought in the lot at the dealership so they set me up with an agent who would help me find a good insurance policy. They found Titan at close to $200 a month and I bought it convinced it was the best deal. A few days go by and I research it myself.
I find that EVERY other auto policy I was quoted for was less than what I had just bought my policy at. I settled on Progressive which costs me only $109 a month WHICH INCLUDES BETTER COVERAGE THAN MY POLICY WITH TITAN!
I immediately cancelled my policy with Titan and was told I would receive a pro-rated refund for the amount that I overpaid on the first installment. I paid close to $300 since it would cover me for the rest of this month next month. I was told I would receive roughly $250 of this money. It has now been close to 5 months since I cancelled and I haven't seen a dime. I'm about to file a lawsuit against them if I don't see anything promising from them in the next couple days.
Do NOT buy from these people. It's impossible to get a hold of them when you need to and they'll apparently try everything they can to get as much out of you as possible. They're criminals as far as I'm concerned.