Complaint / review / scam report
Updating details

Complaint / review text:
Dear Absa,
I have recently moved and I wanted to update my details.
I contacted your call centre because I was struggling online to update my details only to find that I have to go into a branch to do so.
So I knew there and then that I haven't made a mistake to have moved to FNB.
You see with FNB I don't need to go into a branch to do anything I can do it online with ease and if I struggle they contact me and resolve the issue.
It's a pity that I have been with Absa for more than 10 years and I needed to change all my banking accounts.
I just do think that you are left behind due to no new improved systems to make it more userfriendly.


Contact information:
Author: Contact with Author

Offender: Absa

Country: South Africa   State: All Country   City: Call Centre

Category: Business & Finance


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