Complaint / review / scam report
1Life
Terrible Attitude and Hang up

Complaint / review text:
I received a call on the 20th of November 2014 from 1Life insurance offering to give me a quotation for life cover. I informed the consultant I was fine and did not require additional cover. She then asked me what company my life cover was with. I told her that was confidential. She then hang up the phone.

This is totally unacceptable and I would like 1Life to note this concern as Life Cover is a confidential issue and hanging up on potential clients is extremely rude and unprofessional. This gives an indication of the company culture and potential service attitude in this organization.

Regards

Contact information:
Author: Contact with Author


Offender: 1Life

Country: South Africa   State: All Country   City: Johannesburg

Category: Business & Finance

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