Complaint / review text:
I received a call on the 20th of November 2014 from 1Life insurance offering to give me a quotation for life cover. I informed the consultant I was fine and did not require additional cover. She then asked me what company my life cover was with. I told her that was confidential. She then hang up the phone.
This is totally unacceptable and I would like 1Life to note this concern as Life Cover is a confidential issue and hanging up on potential clients is extremely rude and unprofessional. This gives an indication of the company culture and potential service attitude in this organization.