Complaint / review / scam report
United Health Care
I signed up for Health Insurance with United Care in Au...

Complaint / review text:
I signed up for Health Insurance with United Care in August of 2014. My wife and I realized three days before the start of the policy that we would be unable to use the Insurance for our children and immediately canceled the policy. I called United Health 3 to 4 times over the course of two months, and waited and spoke for hours before United Health acknowledged that I should receive a refund. I was told that the accounting department would get in contact with me and two months to the date of my call I have not been contacted nor I have not received a check. I called today and as usual waited on the phone for over 30 minutes. A Manager was unable to speak to me and the poor agent I spoke with could do nothing to remedy my situation. I personally think that this issue borders on being criminal, because United Health Care have the case recorded in their system but are doing nothing to proactively resolve the situation. Stay away from United Health Care.

Contact information:
Author: Contact with Author

Offender: United Health Care

Country: USA

Category: Business & Finance


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