Complaint / review / scam report
Capitec Bank
Appalling Service

Complaint / review text:
I have a complaint with regards to the Branch Manager having a relationship with a staff member. While there is nothing wrong with this I however strongly believe that it is very unprofessional when this is displayed to clients and causes an inconvenience, I will explain.

The various occasions I have come to the branch these two aforementioned individuals sit together while serving clients, they can't seem to keep their hands off each other as if the branch is their bedroom, this is a total disgust and displays the utmost lack of professionalism and lack of respect for clients. They will occasionally just stroll out of the branch together and leave clients waiting to be served and thus we sit and wait for a long time and it inconveniences us as we also have other things to do besides wait to be served.

I have been observing this matter for a while and I'm certain I speak for all the clients who come to the same branch and have also experienced this appalling lack of respect and professionalism. I am not a happy client and would really appreciate it if this matter Is dealt with accordingly or I will be forced to go public about it sho

Contact information:
Author: Contact with Author

Offender: Capitec Bank

Country: South Africa   State: All Country   City: Berea Centre, Durban

Category: Business & Finance


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