Complaint / review text:
An MTN cell phone application was recently approved by MTN.in this application, the person preenting to be me used my old Ned bank account details as the bank to be debitted. I have not used my ned bank account for about two years now - I have questions for Ned Bank:-
1) When one applies for credit one of the processes is to a bank validation to confirm if the account is open and active and belongs to the correct person? Did MTN do a bank validation with you and if so how is that the bank validation pass if this account is inactive?
2) Would it be possible that someone inside Ned Bank noticed my bank account as open but inactive and sold my details to a third party? May i ask that a full investigation is carried out here as this individual had a copy of my ID.