Complaint / review / scam report
African Bank
Recalculation on my accounts

Complaint / review text:
I had 2 accounts with African Bank which one i took in 2011 and the other one was in 2009 or 2010. I was paying them until 2013 April when i hit a financial hurdle & i wrote them a letter asking for a 4month payment break & i never got a response from them but for then next four month imy account was not deducted into the 4th month got a call that i am in arrears & i need to pay when i told them about the payment break i asked was told that it was never approved so i am behind, i made arrangements to pay then started paying again, then in November 2013 i asked for a Settlement amount. I got the letters but the balances reflecting there you could swear that i never paid the accounts as i owe 50% more on what i took. I foned to asked for a breakdown which showed me that as i am paying my installments the whole amount goes to interests. I phoned again and spoke to a gentlemen in the legal department & when i asked him if i could get a recalculation on my accounts he plainly told me that "it's impossible to do that, i just need to pay the accounts" i paid in December then i got a call from the lawyers threatning to garnishee me if i don't pay. This is not the service i expected

Contact information:
Author: Contact with Author

Offender: African Bank

Country: South Africa   State: All Country   City: Accounts

Category: Business & Finance


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