Complaint / review text:
I have applied for a home loan at Standard Bank through Ooba. The problem is that home loan has building insurance included and I do not want the insurance. I did not ask for the insurance to be added to my home loan.
I phoned Standard Bank to ask them to take it of my home loan approval.
The answer that I got back is that I have to write a letter to cancel the insurance on the loan approval.
I am not prepared to do that as I have not ask for Standard Bank's insurance and it was done by Standard Bank.
I am getting my own building insurance and not the insurance of Standard Bank.
My reference is
SBSA Application No.: 4957182
Bond Account No.: 368809188
I am sure to get a response from you very quickly.