Complaint / review text:
Monies have been deducted from my Fnb savings account without my consent. According to fnb it is stated in my loan agreement that they can debit my account but without my consent should i default. When I requested a copy of my contract I was provided with an unsigned copy of the contract. Surely as a financial institution fnb should have made sure I sign or initial every page. Any ways this is not my biggest problem. Monies -R14000 was paid into my account by a friend in order for me to make a purchase for her then fnb decided to deduct the loan installments from my account. This was not my salary that was paid into my account, how will I repay this money. This person is waiting on me to make the purchase in deliver like in yesterday. Find it unacceptable that the bank feel that they have the right to just take money from my account anytime they feel like it. I need the monies to be paid back into my account immediately.