Complaint / review text:
I called to get my account settled; which was approved, this company ran my credit report without my authorization, and now it shows that I applied for a credit from them, which I never did. I want the inquiry removed.
I called and the manager and customer service rep were argumentative and they rendered no help. I paid off the balance and it still shows that it has not been paid.
Any help in getting this inquiry removed from my credit will be appreciated, as I think it is fraudulent to run a persons credit without their authorization. Thanks, Faith Roberts.