Complaint / review text:
I was not made aware of this loan and even my lawyer told me that Nelnet is deceiving and sneaky. Nelnet has threatened to throw my daughter in jail.
Has smeared my credit, while I was unemployed and not able to make the payments.
When I tried to have a polite conversation with them explaining my circumstances these people yelled, were abusive, told me I was going to pay one way or the other.
Offering no customer service at all. They have said since it is a federal loan that there is no way I could get any kind of pay off therefore subjected to their constant harassment.