Complaint / review text:
I was a very unhappy Miway insurance policy holder and a few times things happened and pushed me to the edge to find a different insurance for my vehicle and assets.
I was offered a better deal last year for my insurance and wanted to cancel my policy with Miway. Ntokozo Mjokane phoned and asked questions and went the extra mile explaining want he could do, phoning me back and changed my mind to stay with Miway. Told me that I could just e-mail him about anything at anytime and he would help.
Yesterday 13 January 2015 I e-mailed him to review my policy, phoned me in seconds and reviewed my policy and again made me a true and happy insurance policy holder with Miway again.
Although Ntokozo Mjokane is a Retention Analyst, he has never said he will not help and transfer me to another department, this is what I LOVE. He would go that extra mile to make sure I only deal with him. Just typing this makes me think to add my home insurance with Miway as well.
THANK YOU Ntokozo Mjokane, you are a true Miway helper and employer.