Complaint / review text:
I received notice that my US Bank Visa was sent to US Bank’s own collections department, and I would no longer be receiving any bills. I contacted US Bank to discuss my payments. I also received a notice that if I paid at least $500.00 towards my Visa credit card, that I would receive a $500.00 credit toward late fees, etc. I was able to pay off my credit card in full, for much larger than the $500.00. Yet US Bank refuses to give me the $500.00 credit as per the letter they sent me. Miss, who I contacted, said because I paid off my balance owed (over $12,000), that they (US Bank) weren't going to give me the $500.00 credit (even though the US Bank paper states that if I made my payment prior to June 2009, I would receive this credit towards my account). Pretty much that is fraud.
This was a deception letter used to obtain funds, with a fraudulent statement. I contacted the Department of Justice in my state, and they sent me a letter thanking me for my complaint and let US Bank know that I complained. Nothing has happened, and US Bank still refuses to provide me with the $500.00 credit that was offered. How many other people have been scammed by this letter?