Complaint / review / scam report
I have used TurboTax for years to do my taxes and have...

Complaint / review text:
I have used TurboTax for years to do my taxes and have been satisfied in the past. Two years ago I bought a house, and last year was the first year I was able to itemize deductions because of mortgage interest and property tax (my only two deductions). There is no state return for TX, so all I needed to do was Schedule A for those two deductions along with the 1040. Last year I e-filed with TurboTax 1040 with Schedule A and it was free. (I got a $7 refund, because I like to break even.) This year, the only way they will allow me to file the exact same return is to pay $35 to upgrade. And of course, they also won't allow me to view my previous year's returns (which I've been able to do in the past) unless I upgrade to their Deluxe package. No, I'm not going to do this. I would be losing money. I am done with TurboTax, because I find this to be shady at best. I feel like they're just nickel and diming us. I will be e-filing my FREE 1040 with Schedule A and no state return with TaxACT.

Contact information:
Author: Contact with Author

Offender: Intuit

Country: USA

Category: Business & Finance


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