Complaint / review / scam report
Intuit
I too have been using TurboTax Deluxe for a number of y...

Complaint / review text:
I too have been using TurboTax Deluxe for a number of years. Always was able to handle my tax filing situation for a fair price I thought. This year's version of Deluxe is not the same Deluxe as in past years. If I need to use schedules C, D, E, or F, they require me to upgrade to either their Premier or Home & Business editions, at a hefty increase in price. Received an email from intuit saying they're sorry and would like to apologize offering a $25 rebate on an upgrade. Looking at their narratives of the upgrades, I'm not certain which of the upgrades will work for me yet. Not to mention the $25 rebate doesn't make up for the difference in upgrading to a new package. Also, you're required to apply for the rebate after you complete and file this year's return. I sent an email to the company outlining my frustration and need of further information. Waiting to hear what their response will be, if they even provide one at all.

Contact information:
Author: Contact with Author


Offender: Intuit

Country: USA
Site: www.intuit.com

Category: Business & Finance

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