Complaint / review text:
I have been trying to do a modification with this company since 2013 when Chase gave them my loan. I had just given Chase the modification paperwork and they were in the process of completion when I find out that SPS had acquired the loan. I contacted them and they said they didn't have any modification papers and that I would have to start all over with them. I resent them everything they asked for and they STILL say they don't have everything. I keep sending in paperwork and they keep saying I didn't send in my husband's death certificate when I sent it 3 times... Now they say I put an X in the wrong box on the tax form. Since then, they have put a foreclosure notice on my house... I am so tired, sad, frustrated and angry and I don't know what to do!!! Is there any help out there???