Complaint / review text:
Approximately in 1998, I opened 2 accounts for my twins, and, minors born, at NBC, Nashville Bank of Commerce, for College Funds. The bank was located in Kroger's at Donelson, TN. Part of Nashville at I believe at Mc Gavock and Lebanon Roads. I put in $100 each account at first, and added at least $200 more until we got divorced in 2001.
I did not check on account for years since I got permanently disabled in 2001 also, and was in a coma like state til 2008. I tried to find out about status of accounts and got hold of District Manager and she said she would look into, since charges accumulated leaving only $300. I explained it was for my kids' college fund and that it was a savings account with no charges, as it was explained to me in 1998. She got my current address and said she'd straighten it out. I never got anything from her, but in the mean time I went thru more back operations.
So last month, I called to get the money or Bank Check for their 21st birthday present and all they could tell me is that it was closed. Now I'm complete broke, being on disability and this was my only gift to give them. I started Jan 5th, to get this done. Talked with 8 different people. Finally talked to Carrie at Suntrust, Saturday, 1/10/15, id#. She told me it was closed and she would not give me anymore information. How can a bank steal money from children, I thought. I am in pain 24/7, and can only type on good days. Please help me to give my children their money. Yes, they are in college, thanks to Hope Scholarship, but as a Dad, I feel robbed and humiliation on top of this pain. Please help me. Its not much, but it was going to be like a million dollars for me to give them.