Complaint / review text:
I have used turbotax (and quicken) for over 20 years. Time and time again they extort $ from their customers and this year's upgrade fee for filing a schedule d (when it was in this version of the software last year and no special notice was made in their sales material of the change) is finally the last straw. I am taking up H&R block and trying their software for free (because they know how easy it will be to steal customers like me who are tired of being screwed by Intuit). I hope it works well because I don't want to ever go back.
If you are wondering what they have done in the same vein with Quicken; just look at their reviews. Every couple years they FORCE you to buy the software you already bought (quicken) just to be able to continue to use a feature that is an integral and necessary part of making the program functional (download transactions from financial institutions). I'm looking to get off this product too if anyone has any ideas.