Complaint / review / scam report
Intuit
I bought the TurboTax Basic at Costco, because I comple...

Complaint / review text:
I bought the TurboTax Basic at Costco, because I complete and file my Ohio State Taxes on line from the Federal forms. The product changed from last year and the packaging it is not clear that it is only for 1040EZ/A. I thought the A indicated 1040 Schedule A. TurboTax Basic leads you through the all the deduction information (property taxes, donations, personal property for business use, etc.) and calculates the itemized deduction. It shows what the standard deduction would bring and the itemized deduction and then forces you to upgrade to Deluxe in lieu of printing Schedule A. It is a racket. They offer you a download of Deluxe for $40 more which is the same price as the CD (no product cost to them). What a joke! Be careful because there is no Schedule D without spending even more on the Premier version.

I have been using this product for years upon years. They have continually raised the price and now they are forcing you do pay more for features they moved to the Deluxe version. They want to get that $50 out of your pocket every year even though it is basically the same software product with some updated tax tables and goofy graphics. What a POS. Read the fine print on the back and save your receipt, which I did not. Otherwise, Intuit would get it returned!

Contact information:
Author: Contact with Author


Offender: Intuit

Country: USA

Category: Business & Finance

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