Complaint / review text:
This report is directly tied to my early complaint ref: 7003953383. My problem is still persisting. My money is still held up at the wrong account and all Standard bank are doing is email their standard auto response to my email account promising swift action and doing nothing thereafter.
Today I received an email from one Scullard Megan from standard bank promising swift action. I immediately responded and guess what the reply was (Please see below)
I'm currently out of the office and will return on the 10/02/2015. For any new complaints please contact 0860 101 101.
I do not even want to think about this as this is out-right lining and avoiding to take responsibility.
Standard bank have already lost me as a customer and the question now is whether or not I am going to consult with my lawyers in order to compel this ridiculous bank to refund my money
The only reason I still maintain a standard bank account so they can do the right thing and refund my money.
What kind of shop is standard banking running?
Where is this resolution specialist coming from; Pluto?