Complaint / review text:
I mailed my prescriptions in to OptumRx. I waited a month for my medication. They said they did not get confirmation from my doctor's office. That was a lie. I told them to mail prescription back to me and that my doctor rewrote the prescriptions and I got filled local. [These people are rude when you call] They also wrote to my doctor and said he should prescribe a different med. OptumRx has never examined me or do they know my issues. They told my doctor there was alternatives to my meds. My doctor has been a doctor for many years and I trust him. I did not receive the scripts back, I got the meds. These people are messed up. UHC ins. Company advertises convenient service thru OptumRx. I do not think so.