Complaint / review text:
I applied for and received a Southwest credit card with Chase. I stopped using the card for well over 6 months and was surprised to find I had a late fee on my account (email as I signed up for paperless). Apparently there was an annual fee and then a month's late fee. I actually paid the annual fee and late fee and canceled my card. I check my credit rating and I have a negative rating from Chase and an outstanding balance of $50. Apparently they added a $. 52 interest fee after I closed the account and then 2 months of late fees. I contacted them and they removed these late fees but when I asked them to remove it from my credit history they rudely declined.