Complaint / review text:
Over the weekend, I had some options expire "in the money". The options were exercised, and the underlying stock was sold (on Saturday) at a 300.00 loss to me. Then my account was issued into a "house call" status. No big deal. I usually buy puts to cover the down side, but I couldn't because my account was in restricted status. At this time, the underlying stock was up, and I would have realized a profit of 700, but I couldn't because my account was set to "closing orders only". After the 1 hour phone call, the stock retreated, and the CSR at eTrade said, if I cleared my position, my account would be released. I sold the stock at a 800.00 loss. Tried to place a total trade with purchasing the stock back, with the protective put. Nope. Account is still locked.