Complaint / review text:
I have an Eppicard for my Mississippi child support. When Alabama started using Eppicard for its child support, I tried to register the Alabama card online. I get the message, "Cannot find any client that matches the given biographical information." I have tried the customer support number on the website but there is no option to choose an actual person! I have tried repeatedly for a couple of years with no success. This means I cannot access my account online and I have to call for my balance and get charged for the privilege!