Complaint / review / scam report
Standard Bank
No response from Std Bank for 1 month

Complaint / review text:
I requested assistance (on 29 January 2015) with respect to consolidating an arrear amount back into my homeloan, and reworking the monthly premium. To date (27 Feb) I haven't heard a word from anyone - despite them reading my emails - I do have all the "read receipts" for the numerous emails I sent. The telephone number in their automated response doesn't work, and their commitment to respond within 24 hours is just hogwash! I am very disappointed, being a long-standing client! Yet they will call desperately, trying to solicit a payment arrangement with me! Service from Standard Bank totally!!

Contact information:
Author: Contact with Author


Offender: Standard Bank

Country: South Africa   State: All Country   City: Headoffice

Category: Business & Finance

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