Complaint / review text:
My name is Deborah H Cleveland. I live at Holland Park in Lawrenceville, Georgia.
I requested in writing that a concession be considered over a year ago with the Holland Park Leasing Mgr, as rent is due between the 1st-3rd days of each month. My sole income is from Social Security, and I cannot change the date that benefits are received. For me, that's the 2nd Wednesday of each month, which falls after the 3rd of each month. The $150 late fee creates quite a hardship for me due to my limited income.
I request that this matter be reviewed so that this $150 late fee is not assessed and added to my rent payment each month. Your immediate review, attention, and response is requested.