Complaint / review text:
Attempting to pay back my student loans. I sent in a preauthorization debit application for each The Department of Education and ECMC. The Department of Ed began the debit but ECMC did not. ECMC turned me over to collections and charged 2535.66 additional funds. When I called the collection agency I got no answer and their voicemail was full. When I called ECMC the automated system will not let me talk to anyone. Once I give my info to the system I am told I have two loans in collections to continue press two. When I press two it says goodbye. Trying to pay!!!