Complaint / review text:
I took my handicapped brother to H&R Block for tax prep. He had gone there for several years. He receives a modest pension, disability income and he has a savings acct that accrues a small dividend. This year, the only thing different was a stock sale that earned him $27.00. Last year he paid $160. This year the fee was $302.00. I said there must be a mistake. The preparer told me since he made the $27.00 (I saw her type the number in the same screen as the dividend screen). It triggers a larger fee - almost double. We were with her 15 minutes. Then she tried to sell him a "piece of mind" contract for another $35.00 and a special number from the IRS to protect him from fraud. I hope this place is investigated.