Complaint / review text:
I have still been unable to file claim for my broken gopro. Assurant purposely makes their website non-functional to do so yet they make you go thru hassle and fail before you are forced to call. Then they have you send receipt to [email protected] but claim they never receive them. I've sent multiple times. Really? The address doesn't work? Every other email in the universe seems to work. Seemed to send just fine from my end. Now, since address is claimed to not work, I now have to fax receipt. Don't have fax machine so have to hunt one down. Can't wait for the next hurdle from Assurant to avoid paying off on a warranty claim! It's been 3 weeks and nothing.