Complaint / review text:
When I called Nationstar for the second time, the guy just gave me the amount I qualify for plus the 4.75% interest and that was about it. It was almost like "take it or leave it." A lady took over from there and she only called me when she needed something - she never returns my calls promptly. Even after everything was done and they sent me the folder back, she wrote me a note there to call her as soon as I got my package. She says she was gonna go over it with me. I called her and she has never called until now. There's nothing really good to say about anything.