Complaint / review text:
Mortgage was transferred to Carrington from Bank of America, April 1 2015. I didn't find this out till Bank of America sent back my payment. They gave me Carrington number. Call them. Gave them old account number. I need to wait on my welcome come package. Should get it any day. It's going on 2 weeks and nothing. They can't help me till I get my new account number that come with the welcome package. The 16th is here, no welcome package. Call Carrington. Payment won't be late first 60 days (WE'LL SEE)."Welcome package is a day or so late. We just took over 170,000 new mortgages, " she said.
I file for bankruptcy and was discharged going on 3 years now. Every time you call Carrington, the recording "this is an attempt to collect a debt." My payment on my mortgage has always been made on time. After reading everything it sound like big bank is pushing off mortgages that's the home owners have had bankruptcy, not so good credit scores, mortgage modification etc. On a low-life scum mortgage lender Carrington.