Complaint / review text:
Filed a claim online on 3/29/2015 for a damaged iPhone 5. Paid the agreed deductible $175. Still waiting for the replacement phone. Checked website to track the claim daily as instructions state. Claim still in process, today is 4/16. Not worth the $8 a month the deductible. T-mobile will lose a customer over their Assurant service.
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